×
Skip to content

Just added to your cart

    Qty:
    View cart ()
    • Facebook
    • Twitter
    • Pinterest
    • Instagram
    • YouTube
    Denman UK
    Log in Cart
    0 items
    • Search
    • Specials
      • Brushes Menu
      • Brushes
        • Product Use Menu
        • Product Use
        • Detangling
        • Blow Drying
        • Style & Finish
        • Precision Colouring
        • Hair Type Menu
        • Hair Type
        • Fine
        • Thick
        • Curly
        • Long
        • Mid-Length
        • Short
        • Categories Menu
        • Categories
        • Iconic Range
        • Core Range
        • Detangling Range
        • Thermo Range
      • View All
      • Combs Menu
      • Combs
      • Carbon Professional
      • Precision Professional
      • Core
      • Black Diamond
      • Starflite
      • Professional Tools
      • View All
      • Jack Dean Menu
      • Jack Dean
      • Hair Tonics
      • View All
      • Personalise Menu
      • Personalise
      • Personalise - D83 Paddle White
      • Personalise - D90L Tangle Tamer Ultra White
    • Accessories
    • Inspire
      • Professional Menu
      • Professional
      • Trade Customers
      • Colleges
    • About
    • CSR
    • My Account
    • Specials
    • Brushes
      • Product Use
          • Detangling
          • Blow Drying
          • Style & Finish
          • Precision Colouring
          • D90L Pink Tangle Tamer Ultra
          • D90 Pink Tangle Tamer Ultra Mini
          • D93M Blue Tangle Tamer Gentle
          • D6 Black Palm Styler
          • D80M Medium Extension Brush
          • View All
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          • D38 Rose Gold Power Paddle
          • D3 Original Styler 7 Row
          • DHH3 Medium Head Hugger
          • D200 Black Skeleton Vent
          • D83 Paddle
          • View All
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          • D81M Medium Style and Shine Brush
          • D82M The Finisher
          • D91 Purple Backcomber
          • D92 Edge Tamer
          • View All
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          VIEW HOW TO VIDEO
          • View All
          VIEW HOW TO VIDEO
      • Hair Type
          • Fine
          • Thick
          • Curly
          • Long
          • Mid-Length
          • Short

          Fine

          VIEW

          Thick

          VIEW

          Curly

          VIEW

          Long

          VIEW

          Mid-Length

          VIEW

          Short

          VIEW
      • Categories
        • Iconic
          Range

          VIEW

          Core
          Range

          VIEW

          Detangling
          Range

          VIEW

          Thermo
          Range

          VIEW
    • Combs
        • Carbon Professional
        • Precision Professional
        • Core
        • Black Diamond
        • Starflite
        • Professional Tools
        • View All

        Carbon Professional

        VIEW

        Precision Professional

        VIEW

        Core

        VIEW

        Black Diamond

        VIEW

        Starflite

        VIEW

        Professional Tools

        VIEW

        View All

        VIEW
    • Jack Dean
      • Hair Tonics
    • Accessories
    • Inspire
    • Professional
      • Trade Customers
      • Colleges
    • Personalise
      • Personalise - D83 Paddle White
      • Personalise - D90L Tangle Tamer Ultra White

    Returns

    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Please note that for hygiene reasons items cannot be returned if used. If the product has not been used it should be returned in its original packaging.  If products are damaged, scratched or not in their original condition or packaging, an additional fee will be charged on review.

    Additional non-returnable items:

    * Gift cards

    * Downloadable software products

    * Some health and personal care items

    To complete your return, we require a receipt or proof of purchase.

    There are certain situations where only partial refunds are granted: (if applicable)

    * Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

    * Any item that is returned more than 30 days after delivery

    Refunds (if applicable)

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

    Late or missing refunds (if applicable)

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at customer.services@denmanbrush.com.

    Sale items (if applicable)

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Exchanges (if applicable)

    We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at customer.services@denmanbrush.com  and send your item to: Denman International Limited, Clandeboye Road, Bangor, Co. Down, BT20 3JH, United Kingdom.

    Gifts

    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

    Shipping

    To return your product, you should mail your product to: Denman International Limited, Clandeboye Road, Bangor, Co. Down, BT20 3JH, United Kingdom.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over £50 (GBP) , you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Sign Up To Our Newsletter

    • Facebook
    • Twitter
    • Pinterest
    • Instagram
    • YouTube

    Shop

    • Specials
    • Brushes
    • Combs
    • Accessories
    • Jack Dean

    Explore

    • About
    • CSR

    Inspire

    • Ambassadors
    • Videos (How to)
    • News

    Info

    • FAQs
    • Delivery
    • Returns
    • Terms and Conditions
    • Promotional Terms
    • Privacy Policy
    • Customer Charter
    • Contact Us

    Professional

    • Trade Customers
    • Colleges

    Account

    Sign In

    Contact

    Tel: +44 (0)28 9146 2141

    © Denman International Ltd. All rights reserved.
    Design by Pale Blue Dot
    Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device
    • Choosing a selection results in a full page refresh.
    • Press the space key then arrow keys to make a selection.
    How to Clean your Denman
    D90L Tangle Tamer Ultra - Wet and Dry Hair
    D3 for blow drying short hair
    Power Paddle Technique
    Choose your store

    Suggested Locations

    For all countries outside the United States, please remain on the UK store.